FAQ

SHIPPING & DELIVERY

Orders will be processed and shipped within 48 hours of receipt. Buckets will ship via USPS and will provide tracking information via email upon shipment. Store pickup is available for those within closer proximity to our Harrison City location. Please provide a phone number and we will contact you when your order is ready for pickup.  

RETURN POLICY

Buckets wants you to love your purchase! If you are not completely satisfied with your online selection, please contact Buckets within 10 days of purchase via email at info@bucketsboutique.com with "Return from (insert your name)" in subject line to claim your return.

If item is damaged or has a manufactured defect upon arrival, please contact Buckets within 5 days to make your claim. Please note: items that are damaged as a result of wear and tear are not considered faulty and cannot be returned. Damaged or broken costume jewelry is non-fixable, non-exchangable, & non-returnable. 

We will gladly issue a refund to the original credit card used for purchase within 5 days of receipt of the return if the item follows our guidelines below. Please note: processing timelines are dependent on your bank. This refund will include the full value of the items returned, including the relevant taxes, but excluding shipping or return courier costs. Please note all items marked as FINAL SALE can not be returned.

RETURN GUIDELINES:

  • Any return request outside the 10 day time frame may not be returned

  • Merchandise must be new and in original condition

  • Items can not be worn, washed or altered

  • All tags must be in original place

  • Packing slip must be included in with return

​If a returned item fails inspection, you will be notified by email from Buckets and the item will be discarded. If you would like the damaged item back, you are responsible for return shipping costs. Shipping and handling charges are non-refundable.

100% SECURE ORDERING 

Using Wix secure checkout process, your information is kept safe via an SSL transaction. Your information is kept secure the whole way through the ordering process.

PRIVACY POLICY

We respect your privacy and we will never sell or give out any of the personal information that you share with us through an order, a form, or by subscribing to our email service. Additionally, we won't spam you or use your email for anything outside of the store. We hate spam, too!

If we left anything out, feel free to reach out to us at info@bucketsboutique.com or using the Contact page! We would love to help you out!

 

  

Regular Store Hours THRU 6/30/2020

Monday and Wednesday 10am to 5pm

Tuesday Appointment Only

Thursday 10am to 5pm

Friday 10am to 5pm

Saturday 10am to 4pm

Sunday CLOSED

1001 Walnut Street Harrison City, PA 15636   

info@bucketsboutique.com  / 724-392-4255